City Automotive

Contacts

Address:
13020 Palm Drive, Desert Hot Springs, CA 92240
Get directions

Website:
cityautomotivedhs.webstarts.com

Phone number:
+1 760-329-7995

Categories:
Establishment   Car repair  

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Reviews about City Automotive

• Georg Lohr

  Aug, 18 2018
  ★ ☆ ☆ ☆ ☆
  My RAM 2500 towing a travel trailer broke down near Desert Hot Springs about 3 years ago. The engine was replaced by City Automotive in DHS. They suggested to replace the clutch, too, because of the high labor cost involved. When I got my truck back I could not see any improvement with the new engine. On the contrary, there was a loud noise that had not been there before (exhaust manifolds). I returned the vehicle several times, but nothing was done. In fact the truck performed so poorly that my wife never dared driving it.
  When I drove up a steep incline later, towing the trailer, the engine came out of the mountings, because the nuts holding the engine in place were not tightened enough. When I had to replace the starter, it was only fastened with one instead of two bolts.
  After about 6000 miles later the truck broke down again, because the clutch release bearing was defect. I had the damage repaired at Quality Auto Repair in Hemet. They replaced the exhaust manifolds, had to put in a new crankshaft position sensor and a new clutch release bearing, labor cost US$ 940. If all this would have been done when the engine was replaced, it would have saved me all this money for labor, not to mention the inconvenience plus 575 $ for towing. Quality Auto Repair also fixed the 4 WD which had not been working after the engine exchange and told me that several bolts on and around the engine were missing. Now the truck is running just fine and the mileage got a lot better.
  I think at City Automotive in Desert Hot Spring they did a very poor and sloppy job. Maybe putting in a new engine was too much of a challenge for them.

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